Privacy Policy

Jersey Concept Flooring & Renovation ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have.

Information We Collect

When you submit our contact form or Instant Quote form, we collect the information you choose to provide — typically your name, email address, phone number, project details, and any message you send. We use this only to respond to your request and provide an estimate.

Like most websites, we may also automatically collect limited technical information (such as your IP address, browser type, device, and the pages you visit) through cookies and analytics tools to understand how our site is used and to improve it.

How We Use Your Information

We use the information you provide to respond to inquiries, schedule in-home estimates, prepare quotes, deliver our flooring and renovation services, and follow up about your project. We may also use aggregated, non-identifying analytics data to improve our website and marketing.

We do not sell your personal information.

Cookies & Analytics

When you first visit, a banner asks whether you accept or reject analytics and advertising cookies. If you reject them, Google Analytics and Google Ads are told not to store cookies or use your visit for ad measurement or personalization. You can change your answer at any time with the "Cookie Settings" link at the bottom of every page.

Our website may use cookies and third-party analytics and advertising tools (for example, Google Analytics and Google Ads) to measure site performance and the effectiveness of our advertising. These tools may set cookies or use similar technologies. You can control or disable cookies through your browser settings.

To learn which sources bring us real inquiries, the site also keeps a small note in your browser for up to 30 days: the campaign tags in the link you used (for example utm_source), an advertising click ID if you came from an ad, the website that referred you, and the first page you landed on. If you send us a request, that note is added to the message we receive so we can see where the inquiry came from. It contains no personal details, and you can clear it any time by clearing your browser's site data.

When you send us a quote request, the email address and phone number you entered are also shared with Google in hashed form (converted into an unreadable code before they leave your browser). Google Analytics and Google Ads use this only to measure which pages and ads lead to quote requests, under Google's own privacy policies. We do not use it to send you marketing.

Third-Party Services

We rely on trusted third parties to operate our website and process form submissions (such as our form-handling provider and website host), and to display maps and analytics. These providers only receive the information needed to perform their function and are expected to protect it.

Data Retention & Security

We keep the information you submit only as long as needed to respond to your request, complete your project, and meet normal business and legal requirements. We take reasonable measures to protect your information, though no method of transmission over the internet is completely secure.

Your Choices

You may request that we access, correct, or delete the personal information you have provided to us by contacting us using the details below. You can also opt out of future communications at any time.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at contact@jerseyconcept.com or 732-889-6029.